UNDONE Reviews

Prices for products on Undone.com vary depending on the item and customization options. The Vintage Killy watch is priced at $265.00, while the Aquadeep - Signal Orange Automatic and Aquadeep Submerge Automatic watches are available for $395.00 each. The Basecamp Cali GREEN Automatic and Basecamp Classic Blue Automatic are slightly less expensive at $320.00 and $325.00, respectively. For those interested in a collaboration piece, the UNDONE X POPEYE™ 'Arabian Knight' Automatic watch is priced at $499.00. The Sport Speedy watch is available for $285.00. Overall, prices range from $219 to $900, offering a variety of options for different budgets and preferences. The watches are known for their customization capabilities, allowing customers to personalize various aspects such as dial colors, case finish, and straps.

Among the popular products on Undone.com, the Aquadeep series stands out, particularly the Signal Orange Automatic and Signal Black Automatic watches, each priced at $395.00. The Vintage Killy and Vintage Pistachio Crisp watches, both available for $265.00, are also favored choices. For a limited edition, the Midnight Prism is offered at $310.00, while the Sport Speedy watch is a go-to option at $285.00. The Basecamp series, including the Classic Blue Automatic and Classic Blackout Automatic, ranges from $320.00 to $345.00. Collaborative pieces like the UNDONE X POPEYE™ 'Arabian Knight' Automatic and 'Blacksand' Automatic are sought after, with prices at $499.00 and $480.00 respectively. The BRUTUS MONO Automatic is another exclusive item, priced at $699.00. These products reflect the brand's commitment to quality, customization, and style.

Undone.com accepts a variety of payment methods to accommodate different preferences. Customers can use all major credit and debit cards, including Mastercard, Visa, and American Express. For those who prefer digital wallets, Shop Pay, Apple Pay, and PayPal are available options. Additionally, the site offers buy now, pay later services such as Afterpay, which allows payment in four installments over six weeks, Zip Pay, with flexible weekly, fortnightly, or monthly repayments, and Klarna, which splits the payment into four interest-free installments. These options provide flexibility and convenience for a seamless shopping experience.

Undone.com has a return policy that allows customers to return products for a refund or exchange within 14 days from the date of receipt. For orders with customized parts, such as a customized print on the dial, the refund is up to 50% of the purchase value. As for the shipping policy, if an order is not received and is returned to The UNDONE, the customer will be contacted to organize re-shipment. However, the additional shipping cost for resending the order will not be covered by The UNDONE and will require payment by the customer. These policies ensure that customers have a clear understanding of the process for returns and the responsibilities regarding shipping costs for re-sent orders.

To purchase from Undone.com, browse the website to select the desired watch or accessory. Utilize the customization options if available to personalize the product. Once the selection is made, add the item to the cart and proceed to checkout. At checkout, provide the necessary shipping information, choose a payment method, and review the order. After confirming the details, complete the purchase. The watch will be built and assembled specifically for the order, which may take 7-10 business days. Once assembled, the order will be shipped to the provided address.

Undone.com offers a variety of accessories and services, including a wide range of custom watches and straps. Customers can personalize their watches online through the Undone Lab, where they can build a watch that reflects their individual style. The website also features active collaborations with different themes, such as the UNDONE x Popeye™ "Arabian Knight" Automatic, showcasing unique designs. Additionally, there are options for best sellers and new arrivals, catering to both men and women. For those interested in the latest trends, the staff picks section highlights unique style combinations and customization possibilities. Free shipping is available on orders above a certain value, enhancing the shopping experience.

Undone.com features a loyalty program called Undone Beauties Rewards. This program simplifies the traditional rewards system by allowing customers to earn dollars instead of points for every purchase. There are different levels within the program, each offering various benefits. For example, the first level, The Minis, includes an anniversary reward and a $2 enrollment offer. As customers spend more, they can reach higher levels like The Minimalists and Minimalist Masters, which offer additional perks such as multi-benefit double dollar events, the chance to be featured as an Undone model, and even free shipping for 12 months. The program is designed to reward customers for their loyalty with more straightforward and valuable benefits.